Can six sigma work in healthcare case study

He spent almost 20 years there working in many clinical and support departments from Accounting to X-Rays and everything in between. He learned hospital management from the ground up, and has a great appreciation for the role of every member of the team. In his spare time he enjoys reading on his back porch, riding dirt bikes on the single track trails of the Kisatchie National Forest and playing golf with his wife, Kelli Joan.

Can six sigma work in healthcare case study

Work Experience Six Sigma Black Belt requires two completed projects with signed affidavits or one completed project with signed affidavit and three years of work experience in one or more areas of the Six Sigma Body of Knowledge.

Work experience must be in a full time, paid role. Paid intern, co-op or any other course work cannot be applied towards the work experience requirement. Organization-wide Planning and Deployment Will understand how to deploy six sigma within a project.

Will be able to implement tools and techniques to deploy strategic directions for initiatives. Will understand the roles and responsibilities for six sigma projects and how each group influences project deployment, and will be able to support communications about the project deployment.

Will be able to apply operational change management techniques within their defined scope or domain.

Body of Knowledge

Organizational Process Management and Measures Will be able to define various types of benchmarking. Will be able to describe various types of performance measures, and select an appropriate financial measure for a given situation and calculate its result. Team Management Will understand the components and techniques used in managing teams, including time management, planning and decision-making tools, team formation, motivational techniques and factors that demotivate a team, performance evaluation and reward.

Will be able to use appropriate techniques to overcome various group dynamics challenges.

Lean Healthcare Professional Education University of Michigan

Define Will be able to select data collection methods and collect voice of the customer data, and use customer feedback to determine customer requirements.

Will understand the elements of a project charter problem statement, scope, goals, etc. Measure Will be able to define and use process flow metrics and analysis tools to indicate the performance of a process.

Will be able to develop and implement data collection plans, and use techniques in sampling, data capture, and processing tools. Will be able to define and describe measurement system analysis tools.

Will apply basic probability concepts, and understand various distributions. Will be able to calculate statistical and process capability indices.

Analyze Will be able to analyze the results of correlation and regression analyses. Will be able to define multivariate tools.

Will be able to perform hypothesis tests for means, variances and proportions and analyze their results. Will understand the elements and purpose of FMEA and use root cause analysis tools. Will be able to identify and interpret the 7 classic wastes.

Will be able to use gap analysis tools. Improve Will be able to define and apply design of experiments DOE principles, and distinguish among the various types of experiments.

Will be able to apply various lean tools and techniques to eliminate waste and reduce cycle time. Will understand how to implement an improved process and how to analyze and interpret risk studies.

Accenture Strategy Using an organization-wide approach, Spectrum Care applied the new framework to all service areas and activities.
Requirements Click here to browse other Six Sigma case studies; you can also find more examples of success in quality by visiting the ASQ Knowledge Center. As staff became more comfortable using Six Sigma, project work became more organized and data-driven, and the project team exceeded its first-year goals.
Six Sigma Case Studies | ASQ Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects driving toward six standard deviations between the mean and the nearest specification limit in any process — from manufacturing to transactional and from product to service. To achieve Six Sigma, a process must not produce more than 3.

Control Will be able to apply, use, and analyze the various statistical process control SPC techniques. Will understand total productive maintenance TPM and visual factory concepts.

Can six sigma work in healthcare case study

Will be able to develop control plans and use various tools to maintain and sustain improvements. Body of Knowledge The topics in this Body of Knowledge include additional detail in the form of subtext explanations and the cognitive level at which test questions will be written.

ASQ Healthcare Division

This information will provide guidance for the candidate preparing to take the exam. The subtext is not intended to limit the subject matter or be all-inclusive of what might be covered in an exam.

It is meant to clarify the type of content to be included in the exam. The descriptor in parentheses at the end of each entry refers to the maximum cognitive level at which the topic will be tested. A complete description of cognitive levels is provided at the end of this document.

The Body of Knowledge for certification is affected by new technologies, policies, and the changing dynamics of manufacturing and service industries.

Changed versions of the examination based on the current Body of Knowledge are used at each offering.Creating Customer Delight – A Case Study in Diagnostic Clinics: Part 5 of 5.

In this continuation of a multi-part case study, recurring problems are identified and eliminated at the diagnostic clinics' newly established centralized laboratory.

Six Sigma Basics. Defective products can cost a company a lot of money because they often have to be remade or corrected.

Combining World-Class Lean Healthcare Training Expertise with Hands-On Experience

To help avoid defective mishaps, many companies turn to a method known as. Quality in Healthcare Case Studies Using Control Charts in a Healthcare Setting This teaching case study features characters, hospitals, and healthcare data that are all fictional.

shows that even small projects can make a big difference. Six Sigma Forum Magazine, February Surmounting Staff Scheduling Challenges at Valley Baptist. A Look at Six Sigma's Increasing Role in Improving Healthcare. By Bisk. Six Sigma can help healthcare organizations find ways to maximize resources, eliminate waste and get the results they need to reduce costs and increase patient satisfaction.

Request More Info. IntroductionThe six sigma method is a project-driven management approach to improve the organization's products, services, and processes by continually reducing defects in the organization.

The U.S. Department of Defense has dictated the implementation of Lean Six Sigma to achieve the highest level of cost-wise readiness. Indeed, the lifecycle costs of operating and maintaining today’s advanced weapons systems are more expensive than their acquisition.

Green Belt Certification - Lean Six Sigma Online Certification & Training at Purdue University